Messages

Sent means the app saved the message in the conversation, not that the recipient device received it. Read means the recipient viewed the conversation; business receipts say Read by the business. Dates show the first view recorded after this update, not historical read times. Message emails are automatic and required, using your verified selling mailbox. Email accepted means the mail provider accepted it, not confirmed inbox delivery. SMS is not sent. Unread counts are private to your current account and store. Each authorised business staff member has their own unread count. Messages check for replies every 15 seconds while this page is visible; Refresh messages checks immediately. Unsent drafts stay in memory when you switch conversations, but closing or reloading the page clears them. Business-store conversations belong to the business and can be read by its owner and authorised selling staff. Personal-store conversations remain participant-only. Use Personal or a named Business tab to change spaces. Authorised business managers can choose Staff messages or Needs cover and reply in the same conversation. Original authorship and each reply’s sender are retained; no personal history is transferred. Awaiting a reply means the latest message came from the other side, not proof that a staff member is late. Open a listing and choose Message seller. Both participants must confirm an interaction is completed before rating. Reporting spam sends it for human review; blocking stops further messages. In business conversations, an authorised staff block applies to the business conversation; each person can remove only their own block. This is not independent proof of a sale or identity.